Rangaswamy, N and Densmore, M
(2013)
Understanding Jugaad: ICTD and the Tensions of Appropriation, Innovation and Utility.
In: 6th International Conference on Information and Communications Technologies and Development, ICTD 2013, 7-10, December 2013, Cape Town; South Africa.
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Abstract
This paper seeks to bring scrutiny to 'Jugaad' as concept of user driven innovation in the context of ICTD research. We collate and organize a variety of definitions denoting adoption and innovation of technology in constrained eco systems. We attempt to bring a nuanced understanding of contextual processes supporting or hindering use adoption and innovation of ICTs by probing the multi-meanings of Jugaad as ground-up processes of technology adoption
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