Experiences and Affordances of Voice Interaction on Children

Palnitkar, Renuka and Onkar, Prasad S (2017) Experiences and Affordances of Voice Interaction on Children. Masters thesis, Indian Institute of Technology Hyderabad.

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Abstract

With the world pacing towards artificial intelligence, it is crucial to understand how humans react to these technologies and what their apprehensions are, regarding the use of these technologies. Voice is the most powerful tool for use in human computer interaction because it is the most natural and significant means of human communication. Voice applications based on voice interfaces, voice recognition, and voice dialogue management can help users to be focused on their current work without extra effort for hands or eyes, and without extra learning time. While adults have a fair idea about the technology around them, children are still trying to figure it out. It is important to understand their reactions and opinions regarding the use of these technologies. The research involved talking to children and trying to understand how they express their queries while talking to intelligent assistants as compared to a human. Their conversations change when people, place and settings around them change and while expressing, conversations and actions play an important role in conveying thoughts. It is important to encourage conversation between children by urging them to ask questions about various topics and engage in interesting conversations. Observing and understanding these conversation patterns can help to create a set of guidelines to be followed while designing for experience through conversations between kids and intelligent assistants.

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