Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward

Anand, Amitabh and Buhagiar, Kristina and Kozachenko, Ekaterina and Parameswar, N. (2022) Exploring the role of knowledge management in contexts of crisis: a synthesis and way forward. Emerald Group Holdings Ltd..

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Abstract

Purpose: Based on the scarcity and the fragmented nature of the literature in the field of knowledge management (KM) and crisis, this paper aims to present a systematic literature review of these two constructs, interlinking the literature in KM to the prevention, preparedness, response and recovery (PPRR) phases framework. The output is a critical discussion on the state of the literature in the field, and an overview of avenues for future research. Design/methodology/approach: The methodology adopted in this paper is that of a systematic literature review. Using the Scopus database, this study presents the findings that emerged from 59 publications in the field of KM and crisis. Findings: Through the application of a systematic literature review, this paper categorizes 59 publications on KM according to the different stages comprising a crisis. The implications of each paper are discussed and critically analyzed, acting as the basis of areas for future research. Originality/value: This paper is the first to offer a systematic review of the literature on KM in contexts of crisis by integrating the literature into a well-defined PPRR framework. Furthermore, the discussions presented in this review may be used by practitioners as a basis/starting point to identify relevant literature on different phases of crisis, while scholars may use this paper to further develop studies in KM and crisis management. © 2022, Emerald Publishing Limited.

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IITH Creators:

IITH Creators	ORCiD
Parameswar, N.	https://orcid.org/0000-0001-7560-0228

Item Type:

Other

Uncontrolled Keywords:

Crisis; Crisis framework; Crisis management; Knowledge management; Knowledge management in situations of crisis; Systematic review; Theoretical framework

Subjects:

Social sciences > Management
Social sciences > Entrepreneurship
Social sciences > Business Finance

Divisions:

Entrepreneurship and Management

Depositing User:

. LibTrainee 2021

Date Deposited:

22 Jul 2022 04:18

Last Modified:

22 Jul 2022 04:18

URI:

http://raiithold.iith.ac.in/id/eprint/9854